Shipping policy

SHIPPING POLICY

Processing time

Orders are processed within [1–3] business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking once your order ships.

Delivery times

Estimated delivery times after dispatch:

These are estimates, not guarantees. Delivery can be affected by customs processing, carrier delays, weather, and peak periods.

Shipping costs

Shipping is calculated at checkout based on destination. Shipping is complimentary on orders over [$75].

Split shipments

Orders containing multiple items may arrive in separate parcels at different times, at no extra cost to you. Each parcel will have its own tracking.

Tracking

A tracking number is emailed once your order ships. Tracking information may take [24–48] hours to update after dispatch.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These are the customer's responsibility and are not included in the price paid at checkout. We have no control over these charges and cannot predict their amount.

Incorrect addresses

Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an address entered incorrectly. If a parcel is returned to us due to an incorrect address, we can reship it once you cover the additional shipping cost.

Lost or delayed parcels

If tracking shows no movement for [10] business days, contact us at [SUPPORT@HARLOWREESE.COM] and we'll open an investigation with the carrier.